TERMS OF USE & PRIVACY POLICY
TERMS OF SERVICE
Thank you for visiting our website, www.heyheys.com (the "Site") owned and operated by HeyHeys, LLC, d/b/a HeyHeys (“HeyHeys,” “we,” “us,” or “our”). Except as otherwise noted herein, these terms and conditions ("the Terms") govern your use of the Site and our mobile application. Please read these Terms carefully, because your use of the Site constitutes your agreement to follow and be bound by these Terms. If you do not agree to these Terms, you should not access or use the Site. HeyHeys reserves the right to make changes to the Site and to these Terms from time to time. When we make changes, we will post them here. For this reason, we encourage you to review these Terms whenever you use our Site because by visiting the Site, you agree to accept any such changes. HeyHeys provides you with access to and use of the Site subject to your compliance with the Terms. No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. The Site, including all of its information and contents, such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, graphics, software and the HTML used to generate the pages (collectively, "Materials and Content"), is HeyHeys property and is protected by trademark and/or copyright under United States and/or foreign laws. Except as otherwise provided on the site or in these Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any Materials and Content from this Site in whole or in part, for any public or commercial purpose without the specific prior written permission of HeyHeys. We grant you a personal, limited, non-exclusive, non-transferable license to access the Site and to use the information and services contained here. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site and to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, the Materials and Content on the Site as well as features and/or hours of availability of the Site, and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.
PROHIBITED USES
The Site may be used only for lawful purposes and is available only for your personal, noncommercial use, which shall be limited to viewing the Site, purchasing products, providing information to the Site, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications to the Site. HeyHeys specifically prohibits any use of the Site, and requires all users to agree not to use the Site, for any of the following:
- POSTING ANY INFORMATION WHICH IS INCOMPLETE, FALSE, INACCURATE OR NOT YOUR OWN.
- ENGAGING IN CONDUCT THAT WOULD CONSTITUTE A CRIMINAL OFFENSE, GIVING RISE TO CIVIL LIABILITY OR OTHERWISE VIOLATE ANY CITY, STATE, NATIONAL OR INTERNATIONAL LAW OR REGULATION THAT WOULD FAIL TO COMPLY WITH ACCEPTED INTERNET PROTOCOL.
- COMMUNICATING, TRANSMITTING, OR POSTING MATERIAL THAT IS COPYRIGHTED OR OTHERWISE OWNED BY A THIRD PARTY UNLESS YOU ARE THE COPYRIGHT OWNER OR HAVE THE PERMISSION OF THE OWNER TO POST IT.
- COMMUNICATING, TRANSMITTING, OR POSTING MATERIAL THAT REVEALS TRADE SECRETS, UNLESS YOU OWN THEM OR HAVE THE PERMISSION OF THE OWNER.
- COMMUNICATING, TRANSMITTING, OR POSTING MATERIAL THAT INFRINGES ON ANY OTHER INTELLECTUAL PROPERTY, PRIVACY OR PUBLICITY RIGHT OF ANOTHER.
- COMMUNICATING, TRANSMITTING, OR TRANSFERRING (BY ANY MEANS) INFORMATION OR SOFTWARE DERIVED FROM THE SITE TO FOREIGN COUNTRIES OR CERTAIN FOREIGN NATIONS IN VIOLATION OF ANY APPLICABLE EXPORT CONTROL LAWS.
- ATTEMPTING TO INTERFERE IN ANY WAY WITH THE SITE'S OR HeyHeys’ NETWORKS OR NETWORK SECURITY, OR ATTEMPTING TO USE THE SITE'S SERVICE TO GAIN UNAUTHORIZED ACCESS TO ANY OTHER COMPUTER SYSTEM.
- COMMUNICATING, TRANSMITTING, OR POSTING MATERIAL THAT IS IN VIOLATION OF APPLICABLE LAWS OR REGULATIONS.
LIMITS ON PURCHASES
In an effort to enhance your shopping experience and give as many customers as possible the opportunity to purchase our merchandise, we may place limits on purchases and we do not authorize the purchase of commercial quantities of our merchandise. We also may, among other things, restrict orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit, cancel or prohibit orders that, in our sole judgment, appear to be placed in violation of this policy. We further reserve the right to cease doing business with customers who violate this policy. We may modify this policy at any time without prior notice. This policy applies to all purchases of HeyHeys merchandise, including, but not limited to, all purchases made on our site and retail stores.
ERRORS, INACCURACIES AND OMISSIONS
We make every effort to present the most recent, accurate, and reliable information on the Services at all times. However, occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. Any errors are wholly unintentional and we reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to photographical error, typographical error or any other error in pricing information, we reserve the right to refuse or cancel any orders placed for any Product listed at the incorrect price.
SECURITY RULES
Violations of system or network security may result in civil or criminal liability. HeyHeys will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting any user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, the following:
- ACCESSING DATA NOT INTENDED FOR YOU OR LOGGING ON TO A HeyHeys SERVER OR ACCOUNT, WHICH YOU ARE NOT AUTHORIZED TO ACCESS.
- ATTEMPTING TO PROBE, SCAN OR TEST THE VULNERABILITY OF A SYSTEM OR NETWORK OR TO BREACH SECURITY OR AUTHENTICATION MEASURES WITHOUT PROPER AUTHORIZATION (OR SUCCEEDING IN SUCH AN ATTEMPT).
- ATTEMPTING TO INTERFERE OR INTERFERING WITH THE OPERATION OF OUR SITE, OUR PROVISION OF SERVICES TO ANY OTHER VISITORS TO OUR SITE, OUR HOSTING PROVIDER OR OUR NETWORK, INCLUDING, WITHOUT LIMITATION, VIA MEANS OF SUBMITTING A VIRUS TO THE SITE, OVERLOADING, "FLOODING", "MAILBOMBING" OR "CRASHING" THE SITE.
-
FORGING ANY TCP/IP PACKET HEADER OR ANY PART OF THE HEADER INFORMATION IN ANY E-MAIL OR TRANSMISSION OR POSTING TO OUR SITE.
INTERNATIONAL USE
We control and operate the Site from the United States, and all information is processed within the United States. We do not represent that materials on the Site are appropriate or available for use in other locations. You agree to comply with all applicable laws, rules and regulations in connection with your use of the Site.
Software that may be downloaded from the Site is subject to export controls under the laws and regulations of the United States. By visiting and using our Site, you acknowledge that you are not a national of, or resident within, any of the countries that are subject to trade embargo under these laws and regulations (currently, Cuba, Iran, North Korea, Sudan and Syria) or listed on any of the United States Government's lists of prohibited and restricted parties.
MERCHANT REQUIREMENT FOR EU COUNTRIES
The goods will be imported on behalf of the consignee/buyer. The consignee authorizes HeyHeys to import the goods on his behalf. Further, the consignee/buyer agrees HeyHeys may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
PRODUCT AND PRICING INFORMATION
Although HeyHeys has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and HeyHeys cannot guarantee that the user's monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. HeyHeys is not responsible for typographical errors regarding price or any other matter.
PROPRIETARY RIGHTS
HeyHeys is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site, and is the copyright owner of the Materials and Content on the Site, unless otherwise indicated. The HeyHeys logos, designs, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, "HeyHeys Intellectual Property") are owned by HeyHeys and may be registered in the United States and internationally. You agree not to display or use the HeyHeys Intellectual Property in any manner without HeyHeys’ prior permission. Nothing on the Site should be construed to grant any license or right to use any HeyHeys Intellectual Property without the prior written consent of HeyHeys.
Except as otherwise provided herein, use of the Site does not grant you a license to any Materials and Content or features you may access on the Site and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such Materials and Content, features or materials, in whole or in part. Any commercial use of the Site is strictly prohibited, except as allowed herein or otherwise approved by us. You may not download or save a copy of any of the Materials and Content or screens for any purpose except as otherwise provided by HeyHeys. If you make use of the Site, other than as provided herein, in doing so you may violate copyright and other laws of the United States and/or other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information on the Site including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law.
USER CONTENT
Any and all content, comments, feedback, suggestions, ideas, concepts, questions or other communications (collectively "User Content") that you submit or post on the Site shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to HeyHeys a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce or use the User Content in any commercial or non-commercial manner whatsoever. HeyHeys will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. HeyHeys shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content, or respond to any User Content. HeyHeys retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.
By submitting User Content, you represent and warrant that the User Content does not (i) contain false or misleading information, (ii) infringe on the intellectual property rights of any third party, (iii) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (iv) contain any addresses, email addresses, phone numbers or any contact information or (v) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold HeyHeys and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.
PRIVACY POLICY
Notwithstanding anything else to the contrary contained in these Terms of Use, HeyHeys’ use of any personally identifiable information (name, email etc.) you provide via the Site shall be governed by our Privacy Policy. For further information regarding HeyHeys’ protection of your personal information, please refer to our Privacy Policy below.
Disclaimers and Limitation of Liability
HeyHeys publishes information on its Site as a convenience to its visitors. While HeyHeys attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice. The HeyHeys products described in the Site may not be available in your region. HeyHeys does not claim that the information in the Site is appropriate to your jurisdiction or that the products described in its Site will be available for purchase in all jurisdictions.
You assume all responsibility and risk with respect to your use of the Site, which is provided "AS IS."
HeyHeys DISCLAIMS ALL WARRANTIES, CONDITIONS, REPRESENTATIONS AND ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THE SITE, INCLUDING WITHOUT LIMITATION, ALL CONTENT AND MATERIALS, FUNCTIONS AND SERVICES PROVIDED ON THE SITE, WHICH ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS, OR CONTENT OF INFORMATION, UNINTERRUPTED ACCESS, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HeyHeys DOES NOT WARRANT THAT THE SITE OR ITS FUNCTION OR THE CONTENT AND MATERIALS OR THE SERVICES MADE AVAILABLE THEREBY WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. HeyHeys MAKES NO WARRANTY THAT THE SITE WILL MEET USERS' EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
HeyHeys makes no warranties of any kind regarding any non-HeyHeys sites to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience, and HeyHeys makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-HeyHeys sites. HeyHeys does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site.
IN NO EVENT SHALL HEYHEYS OR ANY OF THEIR RESPECTIVE MEMBERS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM OR IN ANY WAY RELATED TO THE USE OF, OR THE INABILITY TO USE, OR THE PERFORMANCE OF THE SITE OR THE CONTENT AND MATERIALS OR FUNCTIONALITY ON OR ACCESSED THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, EVEN IF HEYHEYS OR ITS REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THIS LIMITATION OR EXCLUSION OF LIABILITY SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Indemnity
You agree to defend, indemnify and hold HeyHeys, its directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys' fees, in any way arising from, related to or in connection with your use of the Site, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third-party claim that any information or materials you provide infringes any third party proprietary right.
Disputes
Any dispute relating in any way to these Terms, your visit to the Site, or to any purchase, return or other transaction with HeyHeys shall be submitted to confidential arbitration in San Francisco, California. However, if you have in any manner violated or threatened to violate any HeyHeys Intellectual Property right, we may seek injunctive or other appropriate relief in any state or federal court in the state of California. You consent to exclusive jurisdiction and venue in these courts. Any arbitration under this agreement and these Terms shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
General Information
These Terms constitute the entire agreement between you and HeyHeys and govern your use of the Site, and they supersede any prior agreements between you and HeyHeys. You also may be subject to additional terms and conditions that are applicable to certain parts of the Site. HeyHeys may terminate this Agreement and deny you access to the Site at any time, immediately and without notice, if in HeyHeys’ sole discretion you fail to comply with any provision of these Terms.
You agree that no joint venture, partnership, employment, or agency relationship exists between HeyHeys and you as a result of this Agreement or your use of the Site.
Any claim or cause of action you may have with respect to HeyHeys or the Site must be commenced within one (1) year after the claim or cause of action arose.
The failure of HeyHeys to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms shall not affect the enforceability of those portions of the Terms deemed enforceable by applicable courts of law.
These Terms shall be governed by, construed and enforced in accordance with the laws of the State of California, without giving effect to any conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively by an appropriate federal or state court sitting in the State of California.
You may not assign the Terms or any of your rights or obligations under the Terms without HeyHeys’ express written consent. The Terms inure to the benefit of HeyHeys’ successors, assigns and licensees. The section titles in these Terms are for convenience only and have no legal or contractual effect.
To contact us with any questions or concerns in connection with these Terms or the Site, or to provide any notice under these Terms to us please contact us at info@HeyHeys.com.
PRIVACY POLICY
We love BIG adventures and we know planning for big adventures means protecting our customers’ privacy. We appreciate you visiting our website, www.HeyHeys.com (the "Site") owned and operated by HeyHeys LLC, (“HeyHeys,” “we,” “us,” or “our”). Here at HeyHeys we believe that you have a right to know what information we collect from you. We want you to understand our commitment to protecting your privacy. We’ve created this Privacy Policy to let you know what to expect when you interact with us on the Site and App, as well as on our mobile application (together with the Site and App, the “Services”). This Privacy Policy may be updated from time to time and we will notify you of any material changes by posting the new Privacy Policy on the Site. We recommend that you consult this policy regularly for any changes.
By using our Services, you agree to the use, disclosure and procedures this Privacy Policy describes. You may provide information to HeyHeys in a variety of ways, including: making online or in-store purchases, participating in surveys, during events such as sweepstakes, and requesting Services or information. Please note that this Privacy Policy does not apply to third party websites ("Third Party Services"), such as, but not limited to, Facebook, Twitter, Pinterest and Instagram, that we do not own or control, even if you access them through the Services. We try to work only with Third Party Services that share our respect for your privacy, but we cannot take responsibility for their practices, content, or privacy policies. We encourage you to carefully review the privacy policies of any Third Party Services you access so that you know how they will use and share your information.
WHAT INFORMATION WE COLLECT
Our primary goals in collecting information are to improve our Site, App, Services, features and content, and to enable users to enjoy and easily navigate the Site and App. The information we collect from you falls into two categories: personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”).This Privacy Policy covers both types and will tell you how we might collect and use each.
Personal Information we may collect from you includes:
- YOUR NAME AND EMAIL ADDRESS
- YOUR CREDIT CARD INFORMATION (ALTHOUGH WE USE A THIRD PARTY PAYMENT PROCESSOR), BILLING ADDRESS AND SHIPPING ADDRESS
- LIVE CHATS AND CUSTOMER SERVICES PHONE CALLS
We may also collect some of the following Non-Personal Information from you:
- THE IP ADDRESS OF THE COMPUTER YOU USE TO ACCESS OUR SERVICES, POTENTIALLY INCLUDING LOCATION DATA BASED OFF OF THAT IP ADDRESS
- THE TYPE OF BROWSER SOFTWARE YOU ARE USING
- THE DATE AND TIME YOU ACCESS OUR SERVICES
- THE WEBSITE ADDRESS, IF ANY, THAT LINKED YOU TO OUR SITE
- SEARCH ENGINE SEARCH TERMS AND ADVERTISING CLICKS/ACTIONS
- OTHER NON-PERSONALLY IDENTIFIABLE TRAFFIC DATA
- PRODUCTS YOU PURCHASE FROM US
- RESPONSES TO ANY ONLINE SURVEYS RUN BY HEYHEYS, EITHER ON OUR WEBSITE OR VIA OUR EMAIL LIST
Cookies and Pixel Tags
Like many websites, we may use "cookies" to collect information. A cookie is a small data file that we may transfer to your computer's hard disk for record-keeping purposes. We may use session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and App and to monitor aggregate usage by HeyHeys Users and web traffic routing on the Site and App. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site, App and Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site, App or all functionality of the Service.
Phishing
Identity theft and the practice currently known as "phishing" are of great concern to HeyHeys and e-commerce companies generally. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.
HOW DO WE USE THIS DATA?
Providing Services, Products and Information to our Customers including:
- ACCOUNT INFORMATION MANAGEMENT
- CUSTOMER SERVICE RESPONSES
- ACCESS TO SPECIFIC FEATURES, GIFTS, PRODUCTS, AND REWARDS
- CONTACT TO GET FEEDBACK ON YOUR EXPERIENCES WITH THE BRAND, OUR SERVICES AND OUR PRODUCTS
Administrative functions, including:
- MEASURING AND PREDICTING INTEREST IN OUR CURRENT, OR POTENTIAL, PRODUCTS AND SERVICES AND/OR DEVELOPING NEW PRODUCTS AND SERVICES FOR OUR CUSTOMERS, AS WELL AS MANAGING QUALITY OF OUR PRODUCT AND SERVICE OFFERINGS
- IDENTITY VERIFICATION
- ORDER AND ACCOUNT-LEVEL COMMUNICATIONS INCLUDING EMAIL AND PUSH NOTIFICATIONS
- PAYMENT AND TRANSACTION PROCESSING
- DETECT AND PREVENT ILLEGAL OR FRAUDULENT ACTIVITIES
- ENFORCE OUR TERMS OF SERVICE
Marketing purposes, including:
- SHOWING RELEVANT PRODUCTS, CONTENT, OFFERS AND GENERAL ADVERTISEMENTS TO OUR CUSTOMERS AND POTENTIAL CUSTOMERS ACROSS A VARIETY OF ADVERTISING CHANNELS INCLUDING SOCIAL MEDIA ADVERTISING, DISPLAY ADVERTISING, ADVERTISING NETWORKS, TELEVISION ADVERTISING, RADIO ADVERTISING, AND OTHERS
- SENDING PROMOTIONAL EMAILS, PUSH NOTIFICATIONS, OR OTHER COMMUNICATIONS ABOUT RELEVANT PRODUCTS OR CONTENT
- CUSTOMIZATION OF OUR WEBSITE CONTENT TO ENHANCE OUR CUSTOMERS' SHOPPING EXPERIENCE
Ongoing research and development:
- WE MAY SHARE NON-IDENTIFYING INFORMATION WITH THIRD PARTY PARTNERS FOR THE PURPOSES OF INDUSTRY RESEARCH AND ANALYSIS, DEMOGRAPHIC PROFILING AND OTHER SIMILAR PURPOSES. WE ALSO MAY CONTRACT TO OTHER THIRD PARTIES TO PROVIDE US MORE INFORMATION ON OUR CUSTOMER BASE, TO SERVE THE PURPOSES OF BETTER TARGETING, CUSTOMIZING, AND ANALYZING OUR MARKETING AND OUR PRODUCTS/SERVICES
- WE ALSO MAY CONTRACT TO PARTNERS WHO HELP US RUN AND MANAGE CUSTOMER SURVEYS TO GATHER INFORMATION ON OUR PRODUCTS, SERVICES, AND MARKETING. ALL SURVEYS ARE VOLUNTARY, AND THE INFORMATION WE GATHER IN THESE SURVEYS WILL SERVE TO ENHANCE OUR MARKETING, PRODUCTS, AND SERVICES IN THE FUTURE. BY PARTICIPATING IN OUR SURVEYS, YOU ARE AGREEING TO THIS USE OF THE SURVEY DATA IN A NON-PERSONALLY-IDENTIFIABLE MANNER
INFORMATION SHARING AND DISCLOSURE
HeyHeys Ambassadors
HeyHeys offers a publicly accessible Ambassador program at HeyHeys.com (the "Ambassador"). Please note that any information you provide as an Ambassador, including, but not limited to, comments and photos, may be read, collected and used by others who access the Ambassador. Also, if you choose to comment on any Ambassador post, the content of such comment, along with your name, email address and website URL will be publicly viewable via the Ambassador.
Third Party Services
HeyHeys appreciates that our users are active in many different communities, both offline and online, and we like facilitating that wherever we can. Some parts of our Services can be linked up with other accounts you have, such as your Instagram, Facebook, Pinterest, or Twitter. If you link to Third Party Services from our Services, we may collect some information about your use of the Third Party Service. We will only be able to collect the information if you've authorized the Third Party Service to provide us with that information or if you've made the information public. Additionally, if you mention us through your Third Party Services, we may collect information and content related to your comment that is publicly available. If you wish to limit the information available to us, you should be sure to manage the privacy settings of your Third Party Services. One thing we won't ever store is your Third Party Service password.
Aggregated Information and Non-Identifying Information
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, payment processors, web analytics and improvement of the Site's features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement
HeyHeys cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of HeyHeys or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
Business Transfers
HeyHeys may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
HeyHeys is very concerned with safeguarding your information, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
International Transfer
Your information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, HeyHeys transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our Policy Towards Children
We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@HeyHeys.com with "Privacy" as the subject line of the email. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at info@HeyHeys.com with "Privacy" as the subject line.
HOW TO OPT OUT
We want to make sure that you are comfortable with the way we are collecting, processing, and using your data, so we want to make sure we give you clarity of the various ways you can restrict our access to that data. Please note, however, that by opting out of any of these methods, you may be limited in your ability to access certain services, rewards, gifts and offers based on your exclusion. You may revoke HeyHeys' right to process your Personal Information or Sensitive Personal Information by contacting us at info@HeyHeys.com. If you opt out of our collection of Personal Information, we still retain the right to collect non-Personally Identifiable information in order to better our products, services, and marketing.
Email Communications
If you do not want to be on our list, you can unsubscribe at the bottom of every email. If you are still not unsubscribed, that is an error, and please email us at info@HeyHeys.com. Note that you will continue to receive transaction-related emails regarding products or services you have requested, and other service-related, non-promotional emails.
Mobile Application
If you have our Mobile Application and have opted into receiving push notifications, you can still opt out by going into the Settings section of your mobile device and disabling Notifications from the HeyHeys application. If you have any troubles doing this, please email us at info@HeyHeys.com
“Do Not Track”
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Interest-Based Advertising
You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs will not affect data use on our mobile application.
The online advertising industry also provides websites from which you may opt out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/ and www.aboutads.info/choices/. You can also choose not to be included in Google Analytics here.
Note: cookie-based opt-outs must be performed on each device and browser that you wish to have opted out.
Rights of Access, Rectification, Erasure, and Restriction
You have the right to reach out to us at any time regarding your Personal Information and ask that we correct, amend or delete your Personal Information where it is inaccurate. Just email us at info@HeyHeys.com or use any of the methods set out in this Privacy Policy to request access to, receive, seek rectification, or request erasure of your Personal Information. Please include your full name, email address associated with your Account, and a detailed description of your request. Such requests will be processed in line with local laws.
Note: there may be circumstances in which HeyHeys is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If HeyHeys determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, HeyHeys will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.
Data Retention
HeyHeys will retain Personal Information described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purposes for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Security of Your Information
We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use, or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
International Users
When international users visit our website or mobile application, HeyHeys will transfer data to the United States. By choosing to visit the Site, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of California, United States and the adjudication of any disputes arising in connection with HeyHeys or the Site will be in accordance with the Terms.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and to Processing of your data globally. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy.
Children’s Privacy
HeyHeys' services are not intended for children under 16 years of age, we do not knowingly collect Personally Identifiable Information from children under 16 years of age. Any users under the age of 18 must have their parent’s permission to access the Services. If you learn that your child has provided us with Personal Information without your consent, you may alert us at info@HeyHeys.com. If we learn that we have collected any Personal Information from children under 16, we will promptly take steps to delete such information and terminate the child’s Account.
Redress/Compliance and Accountability
If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at info@HeyHeys.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.